[Esd-l] Periodic problem with a specific user....

[Jim Bucks]

Hello All,

New poster here, so please be gentle....

I recently inherited a procmail / sendmail setup, and am having a
periodic problem with a specific user's e-mail attachments getting
mangled beyond usability.

I seem to have problems with this user.  When he sends it to my work
e-mail, it will not open in Word 2000 (or in any compatibility modes). 
When he sends the exact same e-mail to my outside / personal (an ISP
running Redhat Linux, home workstation running Win2K, Office2K -and to
AT&T Broadband) account, I can open the file just fine.

I suspect (but don't know for sure) there is something "unique" going on
with the procmail defanging criteria, but only with this combination of
sender / data.  All other instances of Procmail's functionality seem to
be working as expected.  

I have started perusing through the html-trap.procmail file (WOW).  

Am I overlooking something really obvious (and probably simple)?  

Are there any known problems with the Sender's use of Mac / Word
Attachments / AOL?


Thanks,

Jim


Here are some of the details:
   User / Sending System:  Macintosh O/S, 
                           Macintosh Word/Office,
                           AOL is the e-mail client

  My mail server: Redhat Linux 6.2
                  sendmail 8.11.6 / 8.11.0.Beta1
                  procmail 1.133
     

  My client (receiving) mail readers:
                 Netscape Communicator V 4.45, 4.46, 4.79
                 Outlook 5.0, 5.5
                 Outlook Express 5.0, 5.5



Here is the Defanged / received header information:

--ad_472918003_411083_boundary
X-Content-Security: [xx9] original Content-Type was
application/applefile;
X-Content-Security: [xx9] removed X-Mac-Creator="4d535744";
X-Mac-Type="5738424e"
Content-Type: application/octet-stream; name="99 XX
0000.23428DEFANGED-doc";
Content-Transfer-Encoding: base64
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--ad_472918003_411083_boundary
X-Content-Security: [xx(] original Content-Type was application/msword;
Content-Type: application/octet-stream; name="99 XX
9999.23428DEFANGED-doc"
Content-Transfer-Encoding: base64
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<snipped>

//8A////AP///wD///8A////AP///wD///8A////AP///wD///8A////AP///wD///8A////
AP///wD///8A////AP///wD///8A////AP///wD///8A////AP///wD///8A////AP///wD/
//8A////AP///wD///8A////AP///wD///8A////AP///wD///8A////AP///wD///8A////
AP///wD///8A////AP///wD///8A////AP///wD///8A////AP///wD///8A////AP///wD/
//8A////AP///wD///8A////AP///wD///8A////
--ad_472918003_411083_boundary--








-- 
Jim Bucks - IT/IS Support     www.coloradostudios.com 
2400 N. Syracuse St.  Denver, Co.               80207
jbucks at coloradostudios.com               303-388-8500