[Esa-l] Convincing Users to Patch

[Chris Payne]

The only functional tool is workplace policies set in place
by your upper management.  Unfortunately, people take
a stance in what they believe and usually will not 
budge.

The only thing going for me is that I am physically responsible
for my users' hardware as well as the department servers.
Get time on their system, and do what it takes to patch their
software.

Sorry you are having to deal with the inevitable.

- Chris Payne


On Wed, 02 May 2001 16:40:05 -0300, Andre Kajita - Administrador da Rede wrote:

>Greets,
>
>Thanks for the feedback folks, but I would like to comment that I
>don't want to blackhole the guy or reject his emails - John's filter
>blocks the Hybris emails all the time (congrats!) - that's not what
>bothers me.  What bothers me is his "I'm-to-busy" attitude!
>
>What I would like to know is if anybody's been able to convince User
>Joe (or Mary) to patch?
>
>I've met some REALLY thick skulled people before and started a few
>dozen flamewars (won most of them due to my ability to go down to
>shear violence and foul language) but I'm getting older and I'd like
>to have a more 'grown up' approach to this.  :)
>
>BTW, I erased the email - just seeing the guy's email address was
>getting me worked up.
>
>Thanks!
>Andre.
>-- 
>"Your password must be at least 18770 characters(...)"
>http://support.microsoft.com/support/kb/articles/q276/3/04.asp
>--
>Andre Kajita - Administrador da Rede <admin at camarasjc.sp.gov.br>
>Camara Municipal de Sao Jose dos Campos - SP
>http://www.camarasjc.sp.gov.br
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>


- - 

Chris Payne 
Network Administrator
Physical Resources Dept, 
University of Guelph
(519)824-4120  x2882
cpayne at pr.uoguelph.ca